Privacy Policy
Privacy Policy
Upastuti Prasuvidha (“we,” “our,” or “us”) is committed to protecting the privacy of its users (“you,” “your”). This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile application and related services (collectively, the “App”). The App is designed for event management, business discovery, service provider advertisement, bookings, and professional networking.
By downloading, registering for, or using the App, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Information You Provide
We may collect information that you voluntarily provide, including:
• Account information such as name, email address, mobile number, password, and profile photo.
• Business or professional details including business name, service category, advertisement content, pricing, schedules, contact details, and promotional media.
• Event-related information such as event titles, descriptions, guest lists, booking details, schedules, venue details, and organizer information.
• Communications, reviews, inquiries, support requests, and feedback submitted through the App.
• Uploaded content including images, videos, brochures, menus, certificates, or promotional materials.
2. Device Permissions & Access
To support the core functionality of the App, certain permissions may be requested. These permissions are used only for event management, service booking, business advertisement, and related professional features.
a. Location Access
The App may request access to your device location to:
• Display nearby events, businesses, professionals, and services.
• Help users discover local advertisements and event venues.
• Enable location-based bookings, event participation, and business visibility.
• Improve regional recommendations and search results.
Location access is optional and can be controlled through your device settings.
b. Camera Access
The App may request camera access to allow users to:
• Capture profile photos, event photos, or promotional business content.
• Upload business advertisements, product/service images, and event-related media.
• Scan QR codes or tickets for event check-ins or booking verification.
• Create and share visual content related to events or professional services.
The camera is only activated when you explicitly use related features inside the App.
c. File & Media Access
The App may request access to photos, videos, and files stored on your device to:
• Upload event images, advertisements, banners, brochures, and promotional materials.
• Share business portfolios, service catalogs, menus, certificates, or related documents.
• Attach media files to event listings, bookings, chats, or professional profiles.
• Download and save event-related or booking-related documents where applicable.
We access only the files you choose to upload or share.
3. Information Collected Automatically
We may automatically collect certain technical information, including:
• Device type, operating system, app version, IP address, and device identifiers.
• Usage activity such as feature interactions, search activity, and navigation behavior.
• Crash reports, diagnostics, and performance analytics to improve stability and user experience.
4. Information from Third Parties
We may receive information from third-party services including:
• Authentication providers such as Google Sign-In or social login providers.
• Payment processors handling bookings, subscriptions, or transactions securely.
• Analytics and cloud service providers supporting app functionality and performance.
We do not store complete payment card information on our servers.
5. How We Use Information
We use collected information to:
• Operate, maintain, and improve the App.
• Enable event creation, management, booking, and participation.
• Support business listings, professional advertisements, and service discovery.
• Process bookings, schedules, payments, and customer interactions.
• Provide recommendations, nearby business suggestions, and personalized experiences.
• Send booking confirmations, reminders, event notifications, and service updates.
• Prevent fraud, unauthorized activity, abuse, and security threats.
• Comply with legal obligations and enforce our policies.
6. Sharing of Information
We do not sell your personal information.
We may share limited information:
• With event organizers, businesses, or service providers for booking and participation purposes.
• With trusted service providers supporting hosting, analytics, customer support, or payment processing.
• With other users where necessary for public profiles, event participation, reviews, or business interactions.
• When required by law, regulation, legal process, or government request.
• During a merger, acquisition, restructuring, or sale of assets, subject to applicable legal protections.
7. Your Rights and Choices
You may:
• Access, update, or delete your account information.
• Control permissions such as location, camera, media, and notifications through device settings.
• Opt out of promotional notifications or marketing communications.
• Request account deletion subject to legal or operational retention requirements.
8. Data Security
We implement reasonable technical and organizational measures including encryption, secure communication protocols, access controls, and monitoring systems to help protect your information.
However, no electronic transmission or storage system can be guaranteed as completely secure.
9. Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.
10. International Data Transfers
Your information may be processed and stored in India or other countries where our service providers operate. Appropriate safeguards are implemented to comply with applicable privacy and data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in features, legal requirements, or business operations. Updated versions will be published within the App or associated store listings. Continued use of the App after updates constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, you may contact us through the support or contact section available within the App.
