Privacy Policy for Upastuti Prasuvidha

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Upastuti Prasuvidha (“we”, “our”, or “us”) is committed to protecting the privacy of our users (“you”, “your”). This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application, available on Google Play Store, and our related services (collectively, the “App”).

We encourage you to read this policy carefully. By using Upastuti Prasuvidha, you agree to the terms described here.

• Account Registration: Name, email address, mobile number, password, and profile photo.
   
• Profile Details: Demographic information, preferences, and additional details you choose to share.
   
• Event Management: Information when you create, join, or respond to events or invitations, including location, timing, description, and guest details.
   
• Transactions & Bookings: Data needed for online purchases, ticket bookings, and appointment scheduling (e.g., payment details, transaction history).
   
• Advertising: Business profile, advertisement content, media uploads, and communication preferences.
   

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
   
• Usage Data: App usage patterns, interactions, navigation paths, and feature usage statistics.
   
• Location Information: If you enable location services, we collect your GPS/location data for location-based features (e.g., local ads, nearby events).
   
• Cookies and Tracking Technologies: We may use cookies, pixels, and similar technologies to analyze usage and enhance user experience.
   

• Authentication Services: If you sign in with Google, Facebook, or other third parties, we collect information as permitted by your account settings with those services.
   
• Payment Processors: For paid features, your payment information is processed securely by third-party providers (e.g., Google Pay, Razorpay), and we do not store your complete payment details.

We use your information to:

• Provide, operate, and improve our App and services.
   
• Facilitate event management, online bookings, and daily support features.
   
• Personalize your experience (recommendations, local offers, event suggestions).
   
• Enable local business advertisements relevant to your interests and location.
   
• Process and manage your transactions, bookings, and purchases.
   
• Send notifications, updates, invitations, reminders, and promotional content (you can opt out anytime).
   
• Respond to your inquiries and provide customer support.
   
• Monitor and enhance the security and integrity of the App.
   
• Comply with legal requirements, enforce our terms, and prevent fraud or misuse.

We do not sell your personal information. We may share your information:

• With Service Providers: Trusted partners that help us operate (cloud hosting, payment processing, analytics, customer support).
   
• With Event Organizers or Businesses: Only as needed for your participation in events, bookings, or service requests.
   
• With Other Users: Basic profile information may be visible to other participants in an event or conversation (e.g., name, photo, RSVP status).
   
• For Legal Reasons: When required by law, regulation, legal process, or to protect rights, safety, or property.
   
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users as required by law.

Account Management: You can update, correct, or delete your personal information at any time in the App.
 

• Permissions: You may control app permissions (location, camera, notifications, etc.) via your device settings.
   
• Marketing & Notifications: You can opt out of non-essential communications at any time in your profile settings.
   
• Access & Portability: You may request access to or a copy of your data by contacting us.
   
• Account Deletion: You may request deletion of your account and data. Some information may be retained for legal or operational reasons (e.g., transaction records).

 We take security seriously and use industry-standard measures to protect your information. These include encryption, secure servers, and regular security audits. However, no system is 100% secure, so please keep your credentials confidential and notify us of any unauthorized use. 

 Upastuti Prasuvidha is not intended for use by children under 13 years old. We do not knowingly collect information from children under 13. If we become aware of such data, we will promptly delete it. 

 If you are located outside India, your information may be processed and stored in India or other countries where our partners operate. We take steps to ensure data is handled securely and in accordance with this policy. 

 We may update this Privacy Policy from time to time. Any changes will be posted within the App and on the app store listing. We encourage you to review this policy periodically. 

 By using Upastuti Prasuvidha, you consent to the practices described in this Privacy Policy.